Training
End-to-End Service
FIS uses a comprehensive learning approach that equips the ALIS users with the information they need to successfully perform their jobs.
FIS can either take full responsibility on the training efforts, or train your trainers, while leveraging our top quality education materials and proven methodology while implementing insurance management software
Variety of Training Methods and Vehicles
FIS end user learning solutions are deployed using a diverse set of delivery mechanisms including classroom instruction, eLearning (virtual classroom and self-paced web-based training), documentation, job aids, online performance support, and coaching.
Our end-user support strategies and best-practices, context-sensitive on-line help systems, and electronic document management, complement the preliminary training efforts.
We work in “dynamic collaboration” with your team to define the blend of tools and instructional strategies that will meet your needs.
Turn-key Training Infrastructure
FIS Training Solutions related to insurance management offer you an end-to-end suite of elements required for a corporate wide training effort. Elements can include:
- Instructor led overview lectures and Functionality walkthrough presentations
Instructor’s notes to guide trainers - Student workbooks
- Exercises and quizzes
- Online and web based self paced instruction
- On-line software simulations that allows demonstrate and exercise common business scenarios
- Hosted learning management system for managing learners, content, and resources. Training administrators can centrally prescribe personalized training to individuals, while segmenting functionality and data based on organizational structures
Train the Trainers
If you use your internal staff for training delivery, we will work with your team to fully prepare them for the training effort:
- Hands-on training session to achieve super user level on system know-how
- ‘How to Use Training Materials & Environment’ workshop
- ‘Training Skills Enhancement’ workshop
Train the Users
Let us take overall responsibility over end-user training effort including: training delivery by FIS’ trainers, training logistics and resource management.
Change Management
FIS Leverage rigorous and proven change management methodologies to ensure smooth rollout of new systems. We will help you:
- Aligning line management to promote change
- Analyze system rollout impact on organization and processes and re-design elements to support the new direction
- Drive cultural change
- Design and administer a comprehensive internal communication plan
Why FIS Training Solutions?
FIS Training Solutions offers you the best of breed in realizing your mission to rollout system:
- We bring subject matter expertise and proven track record in dozens of implementations of FIS’ solutions
- We combine both on-ground and online expertise to produce effective solutions
- Our training services complement FIS solutions, allowing you one stop shop for your implementation needs
Our experienced team includes dozens of training professionals and instructional designers, who specialize in providing solutions for knowledge delivery, ready to address your specific needs.